Prunelle Store Terms and Conditions
Effective Date: January 22, 2025
Welcome to Prunelle Store. By accessing or purchasing products from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Information
1.1. These terms and conditions govern your use of the Prunelle Store website and the purchase of any products from it.
1.2. By using this website or purchasing products, you acknowledge that you have read, understood, and agreed to these terms.
1.3. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website signifies your acceptance of any changes.
2. Product Information
2.1. Prunelle products are handmade with carefully selected ingredients, but individual skin sensitivities may vary.
2.2. Customers are responsible for reviewing the full ingredient list for potential allergens before use.
2.3. Our products are not intended to diagnose, treat, cure, or prevent any medical conditions. If you have skin sensitivities or health concerns, consult with a healthcare professional before use.
3. Refund & Return Policy
3.1. All sales are final. Products are non-refundable and non-returnable once delivered.
3.2. Refunds will not be issued for dissatisfaction with scent preferences, as fragrance is subjective.
3.3. If a product is damaged during shipping, customers must contact us within 24 hours of receiving the product with photographic evidence to request a replacement.
4. Order Cancellation Policy
4.1. Order cancellations are allowed within 48 hours of purchase.
4.2. After the 48-hour window, orders cannot be canceled or refunded.
5. Liability Disclaimer
5.1. Prunelle Store is not liable for any adverse reactions, skin irritations, or allergies resulting from the use of our products. Customers are encouraged to perform a patch test before full application.
5.2. By purchasing our products, you agree that Prunelle Store cannot be held responsible for any side effects, damages, or injuries caused by improper use, allergies, or sensitivities.
5.3. Prunelle Store will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
6. Intellectual Property
6.1. All content on this website, including but not limited to images, text, logos, and product descriptions, is the intellectual property of Prunelle Store.
6.2. Unauthorized reproduction, distribution, or use of our intellectual property is strictly prohibited.
7. Shipping Policy
7.1. Prunelle Store delivers to the United States, United Kingdom, and Europe. Delivery times may vary based on the destination.
7.2. Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses.
7.3. Once a product is shipped, Prunelle Store is not responsible for delays or damages caused by the shipping carrier.
8. Governing Law
8.1. These terms and conditions are governed by the laws of the State of Florida, USA.
8.2. Any disputes arising from these terms will be resolved exclusively in the state or federal courts located in Florida.
9. Acceptance of Terms
9.1. By purchasing products from Prunelle Store, you agree to these terms and conditions in their entirety. If you do not agree, please do not use our website or purchase our products.